The 5-step walkthrough
How residential job ops actually run on Crewridge.
The five loops your crews keep losing in inboxes and notebooks — answered phone, sequenced subs, chased permits, daily photo updates to the homeowner, and closeout invoicing — wired into one seat between the truck, the phone, and the permit office. Scroll for the full walkthrough.
In this walkthrough
- 01Inbound
- 02Crew
- 03Permits
- 04Homeowner
- 05Closeout
Inbound
Phone rings at 11pm → AI voice books the estimate.
The voice agent picks up after-hours like a sharp office manager — not a switchboard. It asks the scoping questions an estimator would (fixtures, layout, budget, timing), reads your real calendar, and books the on-site estimate before the homeowner thinks to hang up. Missed rings stop being your pipeline problem.
Crew
Sub + material scheduling.
Tiling subs, countertop fabricators, material drops — sequenced against the master schedule and rescheduled the moment a crew slips. Not the morning of, when the truck is already on the highway. The owner gets a daily digest of what moved; the homeowner gets the date that actually holds.
Permits
Permits + inspections chased.
Clerk filings tracked as their own workflow — first-class, not a note in the back of a planner. Renewal dates, failed inspections, surprise re-checks all surface before they cost a day on site. The 14-day permit-to-inspection gap is the gap crews running 5–50 keep citing; Crewridge closes it.
Homeowner
Daily homeowner photo updates.
End-of-day photos go to the client automatically with a one-line status, before the truck is parked. No more 9pm "any update?" texts while you are still unloading drywall. They see the work; you stop being the broadcast tower. On Pro, a 7-day AI summary goes out alongside the photos so the homeowner tracks the arc, not just the day.
Closeout
Change orders close → Stripe invoice paid.
Signed change orders and closeout invoices dispatched through Stripe — paid before the truck is parked for the season. The chase for signed change orders (and the deposit that should travel with them) becomes a tracked queue instead of a memory test. Final paperwork goes automatically; the margin that the line earned rides for free.
Pick the tier · ship in two weeks
Pick the plan that fits one crew today.
Three plans, one operations layer. Starter covers the four working loops; Pro adds the follow-up + draws; Crew scales to three lines. Two weeks from kickoff to live, pointing at your existing number.